Missing Chart of Accounts code for Bank Account

Missing Chart of Accounts code for Bank Account

Step 1 of the BatchPay process is to quickly generate a BatchPay File for upload to your banking software. 

You may see a message displayed in BatchPay informing you during this process that the bank account you've chosen is Missing Chart of Accounts code for Bank Account in Xero. Please see KB article.

This article outlines how to resolve that message.



1. Message displayed


When working through the Export BatchPay File process, after nominating a bank account to make your payment from, you receive the following message:




2. Resolve the message


Click the Cancel button on the screen above and in a separate browser tab or window, login to Xero and navigate to the Chart of Accounts screen under Accounting\Advanced\Chart of accounts. 

Note
You may not have visibility of this menu option in Xero, depending on your access level. If you don't see it, forward this article to your Xero advisor or power user for them to complete it for you.

On the Xero Chart of Accounts screen, navigate to your bank account/s and click on the Name of the account to display the Edit Bank Account Details screen (pictured below). Enter a unique Code for your bank account (we used '600' in this example). Click Save.





3. Return to BatchPay


You can now return to your BatchPay browser tab or window. Recommence the Export BatchPay File process and nominate the bank account you just updated in Xero. You'll no longer see the message prompt and will be able to proceed through the remainder of the process.




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