FAQ
Credit Notes
From time to time you may need to cater for credit notes, ensuring you do not pay invoices without first considering any applicable credit notes in Xero. This article outlines how BatchPay handles the processing of Credit Notes. 1. Apply Credit Notes ...
How to redeem a BatchPay promotion code
From time to time BatchPay may offer discounts to new users off the full price of monthly subscriptions. BatchPay may offer promotions, discounts and other incentives across our social media channels as well as in advertisements. When these offers ...
Banking and Email Address Details
Two core BatchPay features are the ability to pay suppliers and email them remittances for payments made. BatchPay leverages Xero's Contact fields for these details - so keeping your records up to date in Xero automatically keeps BatchPay up to date ...
BatchPay to Singapore Bank Accounts
BatchPay is pleased to offer batch payment functionality for Singapore-based Xero users. There is a specific requirement for Singapore-based Xero users to be able to successfully process batch payments, namely including the SWIFT code of the payee ...
Missing Chart of Accounts code for Bank Account
Step 1 of the BatchPay process is to quickly generate a BatchPay File for upload to your banking software. You may see a message displayed in BatchPay informing you during this process that the bank account you've chosen is Missing Chart of Accounts ...